Privacy Policy

Privacy Policy

Effective Date: 17th Sep. 2024

Wholefood Delight ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our e-commerce website [www.wholefooddelight.com] and make purchases.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact us with questions or feedback

The personal information we collect may include:

  • Name

  • Email Address

  • Mailing Address

  • Phone Number

  • Payment Information (Credit Card or other financial information)

  • Purchase History

  • IP Address and other browsing data

We may also collect non-personal information such as:

  • Cookies and tracking technologies (See our Cookies Policy below)

  • Browser and device information

2. Use of Personal Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you regarding your orders, including shipping updates and customer support

  • Improve our services by analyzing user trends and website interactions

  • Send marketing communications (only if you have opted in)

  • Personalize your shopping experience

  • Comply with legal obligations

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We share information with third-party service providers (e.g., payment processors, shipping companies) who assist us in fulfilling your orders.

  • Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

4. Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technology (e.g., SSL) to secure sensitive information during transmission and maintain safeguards to protect data on our servers.

However, no method of electronic storage or transmission is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights

Under Canadian privacy law, you have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of any inaccuracies in your personal information.

  • Withdraw Consent: Withdraw your consent to the processing of your personal information, subject to legal or contractual restrictions.

  • Deletion: Request the deletion of your personal information, subject to applicable laws.

If you wish to exercise any of these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our website.

You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

For more information on cookies, please see our Cookies Policy [Insert Link to Cookies Policy].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any linked sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Wholefood Delight
Mail: info (@) wholefooddelight.com
Phone: (780) 340-8623